Mind your body language
7 percent of a message is conveyed through words. Body language plays a major role in how we communicate and how we listen.
When you’re listening, then, be aware of what your body language is saying to the speaker. Unfold your arms and be open to what this person has to say.
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Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).
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