Learn more about communication with this collection
How to overcome fear of rejection
How to embrace vulnerability
Why vulnerability is important for personal growth
Practice Your Tone and Delivery
When you are in the limelight, you are the message. Your words form a fraction of the entire message of yours, which includes your voice tone and pace, body language, and your expressions.
It’s a good idea to convey confidence and conviction if you are sure about the issue.
821
2.18K reads
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Help Others Find Strength
One of the most empowering things leaders can do in the face of unanswerable questions is to use broader questions to draw out people's deeper concerns.
In doing so, you may end up helping others discover their own strength, which works far better than offering the answer you think they wa...
809
2.26K reads
Acknowledging Your Anxiety
When dealing with difficult conversations, if you are already anxious, any further expectations from others will intensify whatever you are feeling.
You need to address your own emotions by sharing them with your close friends and loved ones, so that you don’t get triggered while playing ...
856
3.76K reads
Listen to the Unsaid
Sometimes, people are not able to articulate well their needs. Other times, the different questions being asked by our subordinates point to a single underlying problem.
Rather than getting triggered by the repeated questions that sound similar, or deflecting them, a better approach is to...
817
2.83K reads
Do not Critique The Questions
Being angry or judgemental towards a question is a sign of instability and weakness. Being defensive when you are an authority figure makes you dismiss other people's feelings and shut down their trust and engagement towards you.
Be honest, compassionate and acknowledge what you don’t kno...
885
2.53K reads
Recover Fast
If you make a mistake, apologize promptly, and set towards a correction path, taking valuable feedback on the fly, and improvising without wasting precious time.
It will make you more human and likeable, and works even if your answers are not precise.
841
2.48K reads
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Communication is more than just words
It also includes body language:
- 55 percent of what you convey comes from your body language.
- 38 percent comes from your tone of voice.
- Only 7 percent is from the words you choose.
You don't want to argue over the phone or email as they are stripped of ...
The Three Laws Of Performance: Law 2
Our language shapes our perception.
How a situation occurs, arises in language. Most people don’t realize the profound impact of our language on our thoughts, feelings and behaviours. Language is much more than our spoken/written words. It also includes our body langua...
Voice tone and social status
People alter their tone of voice depending on social status. We adjust our voices depending on the persons we are talking to.
In essence, people change their tone of voice when in an anxiety-inducing context, without even being aware of it. And just like body posture, the language we use...
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