If you have an upcoming meeting or an important phone call, create a list of things you want to discuss, so you don’t risk forgetting something. 

Keep this list handy on your desk, so when things pop in your mind you can jot them down.

• Possible categories for nonactionable items" trash, incubation tools, and reference storage. If no action is needed on something, you toss it, "tickle" it for later reassessment, or file it so you can find the material if you need to refer to it at another time.
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1. Making impromptu decisions. Take the time to think about the pros and cons of your decision and weigh out the consequences.
2. Lacking peace.  Take deep breaths in a quiet environment to evaluate the facts before you decide.
3. Wallowing in the chaos of everyday life,...