Change from “I want” to “I like to listen”

Someone feeling hurt might use guilt trips when they don’t know any other way to deal with their emotional turmoil. It’s tough to listen if someone won’t admit there’s a problem, but get the discussion started by pointing out their behavior. Then give them space to expres...

The technique requires the one who is listening to interject at frequent intervals with phrases like “Yes”, “I see”, and “I understand”. The point is to be an active listener rather than a passive one, letting the other person know you are paying attention to the conversation.

One crucial principle to keep in mind when conversing with others is to never interrupt them, even if you disagree with what they're saying.

In conversation, we may want to persuade others to see our perspective, and interrupting them is a common tactic to make our point. However, interrupt...