Aizuchi - Listen to Understand, Not to Respond
The technique requires the one who is listening to interject at frequent intervals with phrases like “Yes”, “I see”, and “I understand”. The point is to be an active listener rather than a passive one, letting the other person know you are paying attention to the conversation.
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Listen actively
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Knowing that you are being heard is one of the experiences most likely to cement a feeling of connection to another.
Use a technique called “active listening” - a form of listening in which you acknowledge that you understand what is being said.
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