Successful businesses know their customers, hear them clearly and frequently, deliver often, and measure the impact they're making.
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Lifelong learner, professional coach and business agility expert. Passionate about psychology, neuroscience, business, process optimisation.
Organisations are often missing the crux of business agility and implementing the fluff of Agile just to jump on the bandwagon.
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Tips for making the other person feel important:
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