Knowledge is priceless. It takes a lot of time to build but it can vanish in no time if not managed properly.

Knowledge Management

Knowledge accumulated in a select few minds is a business continuity risk.If you want teams that can keep delivering results with a sustainable pace, first you need a culture that favours knowledge-sharing over knowledge-hoarding.

Collective Wisdom Is Your Friend

Knowledge-sharing can be encouraged by;<ul><li>Recognising good behaviours more than one-off results</li><li>Acknowledging team contribution rather than just rewarding individual success</li><li>Leading by example. Sharing what you learn, asking for help, and owning not only success but also failure with a continuous improvement mindset goes a long way</li><li>Implementing practices that ensure work doesn't get done in a vacuum</li><li>Coaching and mentoring - Ingrained behaviours are not easy to change and it's easy to go back to factory settings if the tipping point is not reached. Consider professional support to make change stick.</li></ul>

Building A Knowledge Sharing Culture

Vast knowledge that changes frequently can't be scribbled on paper. It needs a wiki to save, sort, search, and organise so it's easy to reuse and enhance the existing knowledge collectively. There are a lot of knowledge management systems just to achieve exactly that.

Leverage Technology

From accelerating the speed of innovation to decreasing onboarding time for new employees, sharing knowledge has immense benefits in the long run. Pop your experience with KMS

Recap 

Knowledge is a double-edged sword. It can make life easier if managed efficiently or it can cost a fortune if not shared and retained effectively.

productivity

Productivity

corporateculture

Corporate Culture

teamwork

Teamwork

business

Business

product

Product & Design

Knowledge can be a waste if not managed efficiently.

Successful businesses know their customers, hear them clearly and frequently, deliver often, and measure the impact they're making.

Demystifying Business Agility

Businesses are systems that take ideas or requests through various steps to satisfy their customers and reach their goals. Delivering customer value or business value is something you can hear a lot in the business agility domain.Like clock parts working in tandem, businesses need to ensure collaboration and communication across the whole system to respond changing customer needs in a timely fashion.

System Thinking

First thing to understand is the reason the business exists. Which will naturally lead to who it serves to, its stakeholders or customers. That is the entry point of that system.What steps does it take to deliver customer value? The answer will help you flesh out the pipeline that converts ideas or requests into outcomes. This pipeline is called the value stream and the outcomes it delivers are called customer value or business value.

Understanding The System

<ul><li>Work in progress - also called work in process. The amount of work in a system.</li><li>Throughput - the amount of work leaving the system in a given time frame.</li><li>Cycle time - the time it takes for a work item to travel through the system.</li><li>Work item aging - the time the work have been in progress for. Unlike the lagging indicators above, this is a leading indicator. Therefore, increasing work item aging results in increased cycle time eventually.</li></ul>

Key Metrics To Assess System Performance

To measure a system's performance, you need to have transparency over it. If you have mapped your value stream, there are lots of different tools to manage and track work across that stream within organisations.

Transparency Is A Key Ingredient

Delivering fast is not enough if you're delivering crap. There are qualitative and quantitative ways of prioritising such as MoSCoW, now / next / later, RICE (reach, impact, confidence, effort), Cost of Delay etc.Well-picked priorities help businesses please their customers.

Prioritisation Is Your Bread And Butter

<ol><li>Top down transformation - Start small. There is no agile framework to convert a sleeping elephant into a sprinting cheetah. Although big consultancy firms sell that dream to many enterprises.</li><li>Inclusive culture - don't expect collaboration without this. Agility is a team sport.</li><li>Dogmatic approaches to unique problems - craft solutions that are fit for purpose.</li><li>Technology and tools - choose tools that work for teams, not tools that teams work for.</li><li>Avoid excess terminology - use plain and simple language where you can. Overusing jargon can create resistance and ultimately backfire.</li></ol>

Top 5 Mistakes In Agile Transformations

Organisations are often missing the crux of business agility and implementing the fluff of Agile just to jump on the bandwagon.

Knowledge can be a waste if not managed efficiently.

Unveiling the Essence of Agile Transformations: Navigating Business Agility and Growth

Alp Ergüney