Building Rapport and Trust
Strengthen mutual relationships and trust by sharing more of your own experiences, challenges and humanity.
Be authentic. When you confide, others feel safer to be vulnerable and open up too. Then follow through consistently on what you say you will do.
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The book Can We Talk? by Roberta Chinsky Matuson offers strategies for having meaningful and constructive conversations at work to strengthen relationships and build trust. It provides guidance on communication skills.
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