Adopting a Learning Mindset
- Approach every difficult conversation as a learning opportunity, not a battle to be won.
- Remain humble and open, with a curiosity about different perspectives.
- Appreciate that you grow in wisdom by genuinely listening.
- Be grateful for insight gained.
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The book Can We Talk? by Roberta Chinsky Matuson offers strategies for having meaningful and constructive conversations at work to strengthen relationships and build trust. It provides guidance on communication skills.
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