Learn more about communication with this collection
Understanding the psychological rewards of bad habits
Creating new habits to replace old ones
Developing self-discipline
Common communication mistakes
- Lack of attention to tone. No matter what the circumstances, learn to pay attention to tone. Before you speak, pause and take a breath.
- One-size-fits-all communication. Different people have different needs and expectations.
- Avoiding the difficult conversation. Everybody faces conflict.Provide clear and actionable feedback, even when it is difficult for you.
- Reacting instead of responding. Before reacting with anger and frustration, pause to reflect.Then respond in stead of react.
- Indulging in gossip. Leave no place for gossip if you want to be trusted and esteemed as a communicator.
- Speaking more and listening less. When you listen more than you speak, you open yourself up to learning and empathy.
- Thinking you are being understood. Take the time to check that people have understood your message.
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Worst Communication Mistakes
- Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
- Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
- Assuming Instead of Asking More Questions.
Strategies For Successful Courageous Conversation
Conflict in leadership and life is unavoidable. Instead of seeing conflict as something to be avoided, see it as an opportunity to achieve greater levels of fulfilment.
- Take the time to really listen before you jump into the conversation.
- Pause befo...
Common decision-making mistakes
- Making impromptu decisions. Take the time to think about the pros and cons of your decision and weigh out the consequences.
- Lacking peace. Take deep breaths in a quiet environment to evaluate the facts before you decide.
- Wallowing in the chaos of everyday life,...
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