Why users abandon their shopping carts
- They are not ready to commit to purchasing the product.
- The price is too high.
- The checkout process might be too long or too complex.
- They were interrupted or distracted during the checkout process and forgot about the product they were going to purchase.
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Similar ideas to Why users abandon their shopping carts
Financial pain points
Customers need to feel secure, knowing that they are getting value for money with every purchase.
Conduct extensive market research to position products suitably in the market. Products should be of good quality and justify their prices. Be transparent about the price of your produ...
Segment your Users by their Intent
You get users with different intentions, from different traffic sources.
- Display: These users might research a product to get a general idea.
- Users are actively looking at purchasing this specific product. It’s up to you to offer them the sol...
Types of Customer Pain Points
- Financial - refer to customer challenges about the amount they pay for a product or service.
- Support - refers to the level of support a customer needs to complete their interaction with your business. The customer may need help on their way to purcha...
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