1. Avoid arguments: They usually end in resentment rather than agreement.
2. Show respect for the other person's opinions: Never say, "You're wrong."
3. If you are wrong, admit it quickly and emphatically: This disarms the other person and builds trust.
4. Begin in a friendly way: A warm approach sets a positive tone.
5. Get the other person saying 'yes, yes' immediately: Lead with questions that get affirmative answers.
6. Let the other person do a great deal of the talking: They will feel more involved and valued.
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How to Win Friends and Influence People" by Dale Carnegie is a seminal book on interpersonal relationships and effective communication. Here are the key ideas in brief
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Similar ideas to How to Win People to Your Way of Thinking
PRINCIPLE 1- The only way to get the best of an argument is to avoid it. PRINCIPLE 2- Show respect for the other person’s opinions. Never say, “You’re wrong.”
PRINCIPLE 3- If you are wrong, admit it quickly and emphatically.
PRINCIPLE 4- Begin in a friendly way. PRINCIPLE 5- Get the...
Rule 1: The only way to get the best of an argument is to avoid it.
Rule 2: Show respect for the other man's opinions. Never tell a man he is wrong.
Rule 3: If you're wrong, admit it quickly and emphatically.
Rule 4
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