“We resist the seductive luxury of registering and reacting to just a single (trigger) feature of the available information when an issue is important to us.”
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Reacting is when we unconsciously experience an emotional trigger and unconsciously express or relieve that emotion.
However, when we respond, we notice how we are feeling, and we consciously decide how we will respond.
A telephonic interview provides us with an opportunity to prepare and keep with us key points and important notes so that any factual information or key detail is not left out in the flow of the conversation.
We can easily refer to them, provided we are not fumbling or shuffling papers. T...
Do not bombard your colleagues with reply-all emails. Not all information is essential or important to share.
We need to stop reacting to every email, and focus on the important ones.
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