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Bad Leaders React, But Here's What Good Leaders Do
Reacting Vs. Responding
Reacting is when we unconsciously experience an emotional trigger and unconsciously express or relieve that emotion.
However, when we respond, we notice how we are feeling, and we consciously decide how we will respond.
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Controlling Your Emotions.
- Identify your emotional triggers and learn to manage your reactions.
- Learn and pay attention to the subtle warning signs your body gives when you're starting to react rather than respond.
- Grit your teeth and count to 10 before you respond, it might not look stylish but words spoken can never take back. They maybe are forgiven, but they are never forgotten.
EQ Versus IQ
Research indicates that Emotional Quotient EQ is what determines how successful you will be as a leader. Most leaders get hired because of their IQ, but promoted or fired because of their EQ.
The good EQ allows you to manage your emotions. It enables you to understand your feelings, manage them and then take time to make the right decision.
The Impact Of Reacting Rather Than Responding
Leaders set the tone for the organization, and excessive reactions can create a stressful environment. One where people choose not to pass on information or bad news because they fear that it will be the messenger who will get shot.
When we disrupt the information flow, it creates all kinds of issues, it can lead to you not being up to date or informed about what's going on, it can mean that you miss the opportunity to address a critical situation before it becomes a catastrophe.
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Use assertive communication
Assertive communication allows us to take responsibility for ourselves and our actions without judging or blaming other people.
Emotionally intelligent people know how to communicate ...
Respond instead of reacting
The emotionally intelligent person knows how to stay calm during stressful situations.
They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.
Utilize active listening skills
Emotionally intelligent people make sure they understand what is being said before responding.
They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.
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Emotional intelligence (EQ)
EQ is the ability to be able to recognize and regulate your own emotions, while also empathizing with others and maintaining an awareness of their reactions.
EQ can be developed with p...
Know thyself
Having a deep understanding of yourself provides you with more accurate perceptions of how you are coming across to others.
To increase your self-awareness, make an effort to reflect on your strengths, developmental opportunities, triggers, values, and the like so that you are intimately familiar with what makes you tick.
Be open to feedback and criticism
Weighing feedback can help you guard against blind spots. It can assist you in recognizing if your behaviors are having the effects you are intending.
If they aren't, you can adjust your actions or apologize accordingly (or mindfully choose not to do either).
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Emotional Intelligence Matters
Manage your negative emotions
If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily.
Be mindful of your vocabulary
Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.
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