8. - Deepstash
8.

8.

Wherever we go, there will always be people we find difficult to deal with.

In these cases, it’s crucial that we know how to deal with them professionally, like the great communicator you want to be. 

  • Avoid trying to change difficult people
  • Set your boundaries
  • Find your tone of power
  • Remember different mental maps and positive intentions behind every behavior
  • Make your verbal messages brief and concise
  • Focus on behavior, not people
  • Focus on the most crucial things
  • Use suggestions
  • Maintain strong body language

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ajaymalhotra

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A practical Guide to improving your Social Inteligence, Presentation, Persuasion and Public Speaking

Similar ideas to 8.

8. Setting healthy boundaries

8. Setting healthy boundaries

Setting healthy boundaries is a crucial part of self-care and maintaining balanced relationships. If you’ve managed to establish and enforce your personal boundaries, you’re more accomplished than you might think.

Boundaries aren’t about shutting people out. They’re about setting limits tha...

Give Feedback

  • Maintain comfortable eye contact
  • Remain open-minded.
  • Pay attention to non-verbal signals as a way of reading the person's feeling state.
  • Use an "I" statement of feeling. Ex: "I feel like this decision violates our trust."

Method For Handling HCPs

If you are in a situation where you cannot avoid a high conflict person, use the 4-step CARS method.

  • Connect with empathy, attention, and respect. With narcissists and antisocials, emphasize respect. With borderlines, focus on empathy.
  • Analy...

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