Some people are obsessed with giving gifts, even if they can't afford it.

Science says we do this because giving to others genuinely makes people happier. Even if you’re struggling to meet your own basic needs, you’re more likely to derive happiness from ...

• You can be conscious of what you type in your emails and phone messages, it pays well to have a large vocabulary at your disposal.
• If you overuse a word, or say a ‘pet’ word without even realizing it, you may have to break the habit by taking help from a colleague, friend or family...

Even if you are well intentioned, it's best to consider this question: Are they asking for encouragement or do they just need to vent?

Often, they just need someone to listen to them without reaching a solution.