The skills that made a great performer excel, the aggression and the drive, did not translate well when the same performer was in charge of a team, where other skills like people management come into play.
The best teacher of the school cannot be simply promoted as a school principal.
MORE IDEAS FROM The reasons why people become incompetent at work
A manager wouldn’t be able to handle a team of specialists (like Doctors or Scientists) efficiently, without any direct experience. This makes excelling at the current role a huge requirement for anyone being hired as a manager.
A fine balance between the two aspects is required while hiring, with one option being to change the hierarchy of the company itself. The person can be promoted without a typical career ladder, and continue to do his current role, which he is doing well.
Peter J. Lawrence, whose 1969 bestseller “The Peter Principle” satirically provided many insights on the hows and the whys of incompetents working among us, is now being taken more seriously.
People are promoted to a job they are incapable of doing, based on their previous performance. This makes most employees rise to their level of incompetence.
Apart from a regular performance review, some companies have started a different form of appraisal called the management potential review, which essentially gauges the leadership specific skills of an employee who may or may not score well in the performance review.
Better management training for upcoming leaders also plays a great role in grooming management talent.
When a person is promoted, they usually turn to different responsibilities and roles which requires completely different skills and insights.
Later on, the company will notice that they made a mistake in choosing the right person but will not want to admit it. As a result, the position will be maintained but will either end up unfilled due to voluntary resignation or imminent dismissal of the person.
The Saul Syndrome is based on a biblical character named King Saul who crumbled because of his lack of character and integrity. And because of his pride, he disobeyed the Lord's command. Saul’s ability to lead outpaced his character. His skills were greater than his integrity.
Also known as The Peter principle of Incompetence, it claims that people who do their job well are promoted to positions of greater responsibility, and so on, until they reach a position in which they are incompetent, so they remain stuck in that position.
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