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Vanessa

@vanessaw752

Conquering fear

Diplomats know that fear holds people back and therefore offer love and reassurance.

They know too when recommending change, they are not speaking from a position of perfection. For a recommendation not to sound like mere criticism, the diplomats know to admit to their own shortcomings: "And I am, of course, entirely mad as well…’’

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IDEA EXTRACTED FROM:

How to Be Diplomatic

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