The dark tetrad

• Use anonymity only where it is necessary.
• Foster empathy consciously, because it doesn’t come naturally to internet-based interactions.
• Awareness of how we respond to distasteful comments can create space between us and our behavior.

The absence of nonverbal feedback leads to an “empathy deficit,” and this is what sociopaths suffer from.

If someone says something negative in person and makes you cry, he/she will possibly feel uncomfortable. Unless they're psychopaths, your misery will generate an e...

When we denounce trolls as intrinsically malicious people, we limit our understanding of what may trigger these behaviors.

Trolling is somewhere in the grey between prosocial human and antisocial primate. Ultimately, our disposition for antisocial behavior in the real world is lik...

After spending years building relationships with trolls and trying to understand them, journalist Ginger Gorman shares her findings in the the book Troll Hunting:

• They are not uneducated persons, that lack social skills and live in their parents' basement.They have partners, childre...