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The dark tetrad
Psychologists have found a link between a troll's behavior and a few personality traits:
- Sadism: obtaining pleasure from another’s distress.
- Psychopathy: being unable of empathy and regret.
- Machiavellianism: manipulative behavior
- Narcissism: the need for admiration.
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Understanding trolls
After spending years building relationships with trolls and trying to understand them, journalist Ginger Gorman shares her findings in the the book Troll Hunting:
- They are not uneducated persons, that lack social skills and live in their parents' basement.They have partners, children, and full-time jobs.
- They show leadership skills as commanders of large trolling gatherings.
- They are socially intelligent and capable of to identifying users’ weaknesses with precision.
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Empathy deficit
The absence of nonverbal feedback leads to an “empathy deficit,” and this is what sociopaths suffer from.
If someone says something negative in person and makes you cry, he/she will possibly feel uncomfortable. Unless they're psychopaths, your misery will generate an empathic response and lead them to have mercy. If someone tweets something negative and makes you cry, no amount of emojis can transmit the image of a crying person. If there is no social cue to evoke an empathic response, they might continue their negative assault.
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Anonymity can trigger deindividuation
This means a temporary loss of a person's identity leading to behavior that is conflicting with their character. Anonymity offers protection from real-world social repercussions, and this has profound effects on human behavior.
If a lack of nonverbal cues is what makes us detached from the other person’s suffering, deindividuation is what makes us detached from the awareness of our misconduct.
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Trolling isn’t black and white
When we denounce trolls as intrinsically malicious people, we limit our understanding of what may trigger these behaviors.
Trolling is somewhere in the grey between prosocial human and antisocial primate. Ultimately, our disposition for antisocial behavior in the real world is likely to predict similar online behavior.
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Managing our inner trolls
- Use anonymity only where it is necessary.
- Foster empathy consciously, because it doesn’t come naturally to internet-based interactions.
- Awareness of how we respond to distasteful comments can create space between us and our behavior.
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Baby Yoda has captured the imagination
Baby Yoda is the star of the television series, The Mandalorian, in the Star Wars film universe. It is a small, green-skinned, big-eared alien who can wield "the force."
The ways ...
Why we find Baby Yoda so appealing
Baby Yoda's features are similar to human babies, such as his big, beautiful eyes, oversized ears, and clumsy short limbs.
However, his charms reach beyond his adorable appearance. His behaviour and the responses he draws out are what melts the hearts of people.
The bond between babies and adults
The narrative of The Mandalorian series centres around the unlikely bond between a hardened bounty hunter, known as Mando, and the seemingly helpless Baby Yoda.
Baby Yoda is similar to a 14-month-old human. He's mobile and mostly nonverbal, and copies behaviour from adults. Actions such as making eye contact and giggling, sharing toys or other items, waving, and reaching out, make people feel more attached to babies.
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The lack of verbal and nonverbal social cues
Any email message we send has the potential to be read in the wrong context, or misinterpreted entirely by the recipient. Even if we have smiley faces in the email, it is no match ...
A Goldmine of Miscommunications
Due to the limitations and the multifacetedness of language, emails often lead to miscommunication, guessed intentions, or total awareness of what the person is trying to convey.
The problem is further complicated if you are writing to someone whom you haven’t met in person.
Subject Line Emails
These types of emails (with the entire email is a sentence in the subject line, with no email body, just the signature)are usually sent by a very direct person, that either feels very busy or that the problem can't be solved simply in an email, so it's too much for them to go into it all.
If you respond with more than 2 sentences, they are probably not going to read it, so you should just get on the phone or get over there in person.
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Online bravery
PC bravery is false bravery that comes from hiding behind a computer screen. It includes saying things online you would never say in person, threatening people you don't like, or making up ...
The social presence theory
The theory examines the ability of a communication medium to effectively and accurately convey social cues.
Research on nonverbal communication estimated that 93% of communication is nonverbal. It is generally accepted that body language and facial expression influence our perceptions of other people and how we respond to them.
Social media accelerates groupthink
In groupthink, our desire for an unified opinion can override our ability to consider other viewpoints objectively.
A 2015 study found that 57% of Americans who use social media have posted or texted something they regret afterward. Numerous research connects increased screen time with a reduced ability to self-control or to finish a task.