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How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
Understanding trolls
After spending years building relationships with trolls and trying to understand them, journalist Ginger Gorman shares her findings in the the book Troll Hunting:
- They are not uneducated persons, that lack social skills and live in their parents' basement.They have partners, children, and full-time jobs.
- They show leadership skills as commanders of large trolling gatherings.
- They are socially intelligent and capable of to identifying users’ weaknesses with precision.
175
794 reads
MORE IDEAS ON THIS
Anonymity can trigger deindividuation
This means a temporary loss of a person's identity leading to behavior that is conflicting with their character. Anonymity offers protection from real-world social repercussions, and this has profound effects on human behavior.
If a lack of nonverbal cues is what make...
182
479 reads
Managing our inner trolls
- Use anonymity only where it is necessary.
- Foster empathy consciously, because it doesn’t come naturally to internet-based interactions.
- Awareness of how we respond to distasteful comments can create space between us and our behavior.
162
530 reads
The dark tetrad
Psychologists have found a link between a troll's behavior and a few personality traits:
- Sadism: obtaining pleasure from another’s distress.
- Psychopathy: being unable of empathy and regret.
- Machiavellianism: manipu...
244
1.28K reads
Empathy deficit
The absence of nonverbal feedback leads to an “empathy deficit,” and this is what sociopaths suffer from.
If someone says something negative in person and makes you cry, he/she will possibly feel uncomfortable. Unless they're psychopaths, your misery will generate an e...
191
654 reads
Trolling isn’t black and white
When we denounce trolls as intrinsically malicious people, we limit our understanding of what may trigger these behaviors.
Trolling is somewhere in the grey between prosocial human and antisocial primate. Ultimately, our disposition for antisocial behavior in the real world is lik...
161
449 reads
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