If you aren’t growing, you are dying

If you aren’t growing, you are dying

Happiness that is true and lasting is quite simply this: progress. Progress = Happiness! If you are moving forward in your life, if you are progressing personally, professionally, emotionally, spiritually — you will be happy. It is only in stagnation that we wilt.

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The Only Thing You Need To Be Happy

tonyrobbins.com

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3 kinds of happiness that don’t ever last
  • Rock Star Happiness: Rock star happiness is all about getting what you want. And we think it will make us happy. 
  • Lowered Expectations: Perhaps happiness comes from lowered expectations. If you don’t expect too much, you just might not be disappointed.
  • Peak State Happiness: Maybe happiness is performing at your peak state. There is a certain bliss to be achieved when you conquer a goal you set for yourself.  

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It’s the strong belief that when you accomplish something great, you’ll finally be happy.

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Systems and Data

The first requirement in most CS Ops positions is to establish a systemized way to capture your customer’s data.

Whatever system you have is a central source of truth that everyone in the organization or company can utilize. As a CS Ops leader, your role will be understanding and organizing the revealed data. 

The next step is to use the data produced by the system to tell a story not only about your customers but also about your product and your company.

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