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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
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The pandemic has been an extended experiment for most companies who are trying to manage people working from home.
Instead of making it mandatory to attend the office physically like before, many companies have adopted a hybrid model where one could go to the office once a week an...
Most organizations are at level 2. This is where employees have access to videoconferencing and instant messaging software as well as email, and they try to recreate online, how they work in the office. Examples include:
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