The Triangle of Talent: Levels of Problem Solving

The "Triangle of Talent" categorizes employees based on their ability to solve problems independently and effectively. It ranges from:

•  Level 1 (Useless)—who struggle even with direct instructions—to
• Level 5 (Superstars)—who identify and solve the right problems without being told.

Top performers are those who can both identify the right problems and solve them efficiently, either individually or by coordinating teams.

Obviously, organizations should prioritize hiring and developing more Level 5 employees, as they generate the most impact.