Learn How to Pause More

• Speak clearly and with an even tone. Not too loud or too quiet, as you could come across as dominating or shy.
• Using filler words such as ‘um’ or ‘so’ or filling in gaps with ‘like’ or ‘you know’ will make you seem less knowledgeable. Pay special attention to your usage...

Conflicts with difficult people can easily become a vicious cycle when our own reactions escalate the situation.

And the more intensified the conflict, the more that we will dread and be stressed by the idea of future interactions.

The most effective tool to make sure you aren't esca...

Words such as "um," "like," and "ahh," can make you sound unsure and inarticulate.

Replace these filler words with fluent words. "Um," tells your audience that you're collecting your thoughts. Instead, use 'Let's move on to ...' or 'A...