According to leading counter-terrorism experts, the same methods that aid communication and co-operation with terrorists and criminal suspects can be applied at home and work to solve relationship issues.
As people turn hostile, and the conversation gets harder, the techniques usually used for gaining the trust and co-operation of violent criminals start to work on our loved ones.
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Show that you care by doing little things, even if they're ridiculous.
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The right word said the right way can make all the difference.
Your words need to be interesting both in terms of content (what is being said) and delivery (how it is being said) to be able to draw the people towards what you are trying to say.
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