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The HEAR Model For Approaching Hostile Relationships
The ego is the enemy in any hostile relationship situation and the following four points need to be looked at:
- Honesty: Always tell the truth.
- Empathy: Try to relate to the other person, finding something common, or try to be in their shoes.
- Autonomy: Respect the other person right of choice and decisions.
- Reflection: Listen well and summarize what you have heard, ensuring the person understands that you have listened and understood perfectly well.
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Communication Styles
Whether it is a teenager, a boss, or a bank robber, one has to understand the communication style, quirks and language that is used, usually in these four major types:
- T-Rex: The frank, forthright, and unfriendly person.
- Lion: Confident and ...
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Forming A Connection
- With the help of the right communication, attitude and gestures, a rapport can be formed with the other person (like a teenager or a spouse).
- The power balance needs to be restored/shared, so the person who is ‘closed’ finds a reason to open up.
- Threatening, blackmailing a...
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Relationship Advice From Counter-Terrorism Experts
According to leading counter-terrorism experts, the same methods that aid communication and co-operation with terrorists and criminal suspects can be applied at home and work to solve relationship issues.
As people turn hostile, and the conversation gets harder, the techniques usually used...
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The Interrogator Type
The successful interrogator who is looking to navigate a relationship minefield needs to know himself very well, and ‘sync’ it with the personality type of the other person and be able to do a verbal ballet dance, while staying nimble and flexible.
He/she needs to be sensi...
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Reverse Psychology
- The more we push someone to do something, the more they resist and rebel.
- The more urgently we need information from someone, the harder it could get for us to get it out of a person.
- Building rapport, and providing autonomy to the person help thaw out the relationship and...
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