The HEAR Model For Approaching Hostile Relationships - Deepstash

The HEAR Model For Approaching Hostile Relationships

The ego is the enemy in any hostile relationship situation and the following four points need to be looked at:

  1. Honesty: Always tell the truth.
  2. Empathy: Try to relate to the other person, finding something common, or try to be in their shoes.
  3. Autonomy: Respect the other person right of choice and decisions.
  4. Reflection: Listen well and summarize what you have heard, ensuring the person understands that you have listened and understood perfectly well.

544

1.55K reads

CURATED FROM

IDEAS CURATED BY

matthewyi

Father, Husband, Friend.

The idea is part of this collection:

Managing Email Effectively

Learn more about personaldevelopment with this collection

How to avoid email overload

How to organize your inbox

How to write effective emails

Related collections

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates