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Knowing which questions fall into which category requires expertise. Politicians and executives might be experts in the area of decision-making, but they are seldom experts in the areas where they make decisions.
When there are decisions that require an expert perspective, the real experts might admit that they don't know, making the decision-maker vulnerable to uninformed experts who convince them that they have the answers.
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True expertise means knowing the limits of one's knowledge.
Institutions can be designed to encourage real experts to admit uncertainty. The key lies in whether the question was answerable in the first place. Good experts should be willing to say they don'...
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When communicating scientific knowledge to policymakers and the public, there are three levels of questions:
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Real experts are often confident in their claims, but in the private market, the opposite can be more common.
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The rise of social media means that experts willing to share their knowledge are more accessible to the public. One might think that communication between experts and decision-makers should be very good. But this is not the case.
Outlets are flooded with self-appoi...
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The reality is thatย everyoneย is susceptible to this phenomenon. People who are genuine experts in one area may mistakenly believe that their intelligence and knowledge carry over into other areas in which they are less familiar. A brilliant scientist, for example, might ...
I asked several top managers from various industries what are the pros and cons of the remote decision-making process. The fact that they identified several disadvantages and talked more about each can be a sign that the process is neither optimal nor qualitative.
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