Ideas from books, articles & podcasts.
We often interrupt an ongoing conversation and say what comes in our mind, and have to be mindful of that.
Statements can also be detrimental to our purpose of building a relationship. It is better to end the sentence with a question and let the other person speak.
MORE IDEAS FROM THE SAME ARTICLE
Random questions should be avoided, and a hierarchy should be built that follows general questions with specific ones while asking only one thing at a time.
Works are like keys that can lock or unlock minds. Use a neutral tone combined with the right words, avoiding conflicting or loaded ones.
Being a good listener is timeless advice, and it has been eighty years since Dale Carnegie mentioned being a good listener in his classic ‘How To Win Friends And Influence People’.
Asking good, effective questions is a powerful but little known tool to get the most helpful information, facilitate learning and improve interpersonal bonding.
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