Learn more about communication with this collection
Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
Build On The Information
Random questions should be avoided, and a hierarchy should be built that follows general questions with specific ones while asking only one thing at a time.
It helps to use the new information that you get from an answer to frame your next question, creating a natural flow.
1.5K
7.47K reads
MORE IDEAS ON THIS
The Little Known Skill Of Conversations
Asking good, effective questions is a powerful but little known tool to get the most helpful information, facilitate learning and improve interpersonal bonding.
In many cases, asking the right questions depends on complex dynamics and type of interaction, but there are some general guideli...
1.56K
12K reads
Choosing The Right Words
Works are like keys that can lock or unlock minds. Use a neutral tone combined with the right words, avoiding conflicting or loaded ones.
It is also a good idea to keep the questions open-ended. Closed-ended questions often sound loaded or biased to the interlocutor.
1.53K
7.76K reads
Knowing Why You Communicate
If you are distracted during a conversation or are asking ‘filler’ questions, the other person will lose interest.
Be genuinely interested and frame questions that help gather maximum facts and opinions about your interlocutor.
1.52K
10.1K reads
Interrupting With Care
We often interrupt an ongoing conversation and say what comes in our mind, and have to be mindful of that.
Statements can also be detrimental to our purpose of building a relationship. It is better to end the sentence with a question and let the other person speak.
1.54K
7.98K reads
Number 1 Communication Rule: Listen First
Being a good listener is timeless advice, and it has been eighty years since Dale Carnegie mentioned being a good listener in his classic ‘How To Win Friends And Influence People’.
The advice is still rock solid, telling us to listen with intent while asking interesting questions...
1.62K
8.09K reads
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Ness Labs provides content, coaching, courses and community to help makers put their minds at work. Apply evidence-based strategies to your daily life, discover the latest in neuroscience research, and connect with fellow curious minds.
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How to build general skills
General skills not only help you with a narrow problem but can be used repeatedly to solve other problems.
But building general skills can be challenging because it is built from many specific ones. If you're prepared to do the work, you can find better ways to learn that ...
The so-called double-barreled question
When being asked a double-barreled question, you might find yourself in difficulty to provide an appropriate answer. The term designs the fact of asking two questions, while allowing only one answer. Which can be pretty misleading, as you do not know for sure which question will ...
Experiment With Your Interview Performance
It helps to self-conduct mock interviews and practice the tough questions, especially the initial words you may have to blurt out while you frame your real answer:
“That’s a great question, and I haven’t dealt with that exact situation yet. Could you elaborate a bit so...
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