Managing the passive communicators
- Talk to them one-on-one. They will feel more comfortable opening up.
- Offer multiple modes of communication. Instead of calling on them during a meeting, send them an email afterward.
- Help them feel psychologically safe at work. Let your team know they won't face negative consequences for voicing their opinion respectfully.
Passive communicators battle to express their needs and stand by their convictions. This is because they want to avoid conflict. They may be silent during crucial meetings. If they do make a suggestion and it is challenged, they may say, "never mind then."
690
2.24K reads
CURATED FROM
IDEAS CURATED BY
The idea is part of this collection:
Learn more about communication with this collection
How to prioritize and simplify your life
The importance of rest and relaxation
The benefits of slowing down
Related collections
Similar ideas to Managing the passive communicators
Managing the aggressive communicators
- Outline and enforce boundaries. If they interrupt someone, step in and say, "Please let [Name} finish, and afterward, we'll give you time to speak too."
- Give them a safe and healthy way to vent their anger. People under pressure are more ...
Managing the passive-aggressive communicators
- Keep your cool. They try to get other people to express the anger they are unable to convey.
- Redirect. If a teammate is venting to you about someone else, ask if they have talked to the other person. If not, encourage them to do so.
The consequences of isolation can be severe
People use silent treatment because they get away with it without looking abusive to others. It is very effective in making a specific person feel bad. It is controlling and prevents both sides from weighing in.
Passive personality types may use it to avoid conflict, whil...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates