Managing the passive-aggressive communicators - Deepstash

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Managing the passive-aggressive communicators

  • Keep your cool. They try to get other people to express the anger they are unable to convey.
  • Redirect. If a teammate is venting to you about someone else, ask if they have talked to the other person. If not, encourage them to do so.
  • Model assertiveness. If you find a teammate avoiding you, you'll have to approach them directly and ask if they'd like to talk.They find indirect ways to hint at their displeasure.

The passive-aggressive communicators give a cold shoulder to the people they're in conflict with and are friendly with everyone else. Their words seem kind, but the tone of voice, facial expression, or body language expresses displeasure.

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An assertive communicator is the ideal style: *They address problems directly and express themselves and their boundaries while maintaining respect for others.

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