After IQ and EQ, Cultural Intelligence (CQ) is a new type of intelligence on the rise due to globalization and a complex, competitive and dynamic business environment.
Employees having a high level of CQ are able to act as a bridge that connects to a diverse group of peers, transferring knowledge and helping build interpersonal connections.
Their multi-faceted, multicultural approach gives a global, vibrant flavour to the product or service that they are working on while driving up innovation and creativity within the team.
Executive Summary Individual people can be multicultural in three different (albeit inter-related) ways: they can have deep knowledge of, they can identify with, and they can have internalized more than one culture. This article delves into those three aspects of being multicultural and describes what benefits can accrue from each of them.
The importance of hiring employees skilled in emotional intelligence may be difficult to overestimate. advertisement Research suggests that as artificial intelligence and machine learning overtake more of the tasks traditionally carried out by people, emotional intelligence (EI), sometimes referred to as emotional quotient (EQ), will play an important role in those jobs with staying power.
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As business professionals, we pride ourselves on our technical skills, industry expertise, and innovation. These hard skills are what make our resumes stand out, but ultimately they're only one part of the equation. According to Harvard Business Review, emotional intelligence (EQ) is "the key attribute that distinguishes outstanding performers," and is the leading differentiator between employees whose IQ and technical skills are approximately the same.
Emotional intelligence (EQ) is the key attribute that distinguishes outstanding performers and is the leading differentiator between employees whose IQ and technical skills are approximately...