Cultural Intelligence (CQ)

After IQ and EQ, Cultural Intelligence (CQ) is a new type of intelligence on the rise due to globalization and a complex, competitive and dynamic business environment.
Employees having a high level of CQ are able to act as a bridge that connects to a diverse group of peers, transferring knowledge and helping build interpersonal connections.
Their multi-faceted, multicultural approach gives a global, vibrant flavour to the product or service that they are working on while driving up innovation and creativity within the team.

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IDEA EXTRACTED FROM:

Why You Need Cultural Intelligence (And How To Develop It)

forbes.com

TOPICS IN THIS IDEA

Communication

Teamwork

What Makes You "Multicultural"

Executive Summary Individual people can be multicultural in three different (albeit inter-related) ways: they can have deep knowledge of, they can identify with, and they can have internalized more than one culture. This article delves into those three aspects of being multicultural and describes what benefits can accrue from each of them.

hbr.org

Multicultural people

Multicultural individuals commonly think, perceive, behave, and respond to global workplace issues in more complex ways than monocultural individuals.

Some multicultural individuals translate...

Identifying with a culture

Monocultural: Identity with one cultural group
Slightly multicultural: Identity primarily with one culture, and to a lesser extent with another culture
Moderately multicultural: Identity strongly with more than one culture
Highly multicultural: Identity with more than two cultures.

Multicultural minds

People can be categorized as multicultural by:

Having the ability to function in many cultures with ease.
Knowing multiple languages.
Having a multicultural mind, and can think in different ways.

2 more ideas

Lila H.

@lila_vhh172

Three Questions to Gauge Emotional Intelligence

The importance of hiring employees skilled in emotional intelligence may be difficult to overestimate. advertisement Research suggests that as artificial intelligence and machine learning overtake more of the tasks traditionally carried out by people, emotional intelligence (EI), sometimes referred to as emotional quotient (EQ), will play an important role in those jobs with staying power.

sloanreview.mit.edu

Emotional Intelligence (EI)

EI means the mastery of emotional competencies.

That includes self-awareness, self-management, social awareness, and relationship management.

Questions to Measure EI in interviews

How do you establish trust? An environment with trust promotes higher working engagement
If you worked for your top competitor, how would you beat yourself? This question could show the candidate's ability to put the good of the organization ahead their own pride.
Can you use a belief statement to explain the value of what we offer? Ask a belief statement that gets at the heart of what an organization or team offers.

Karter Y.

@kary76

IQ versus EQ: Emotional Intelligence in the Workplace

As business professionals, we pride ourselves on our technical skills, industry expertise, and innovation. These hard skills are what make our resumes stand out, but ultimately they're only one part of the equation. According to Harvard Business Review, emotional intelligence (EQ) is "the key attribute that distinguishes outstanding performers," and is the leading differentiator between employees whose IQ and technical skills are approximately the same.

huffpost.com

EQ and performance

Emotional intelligence (EQ) is the key attribute that distinguishes outstanding performers and is the leading differentiator between employees whose IQ and technical skills are approximately...

Grow your emotional intelligence

Be honest with yourself about your strengths and weaknesses
Acknowledge any stress or anxiety you’re feeling and resolve it before moving forward
Don’t take everything personally, and strive to accept other’s actions as a reflection of them instead of you
Be proactive, not reactive
Be sensitive to emotional signals (tone of voice, body language, eye contact to understand your counterpart).

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