Emotional Intelligence: The Assumptions
Emotional Intelligence(EQ), or the ability to be able to identify and respond to the other person’s feelings is a soft-skill based on two flawed assumptions:
- It is possible to detect or gauge the emotions of the other person accurately.
- Emotions are triggered by outside events and can be controlled by rationality.
New studies find that faces and bodies are not the perfect communicators of a person’s emotional state, and one cannot control someone’s emotion using logic, making the traditional understanding of Emotional Intelligence outdated.
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