Finding common ground - Deepstash

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How to make people like you – virtually

Finding common ground

Finding common ground is a first step to being charming.

Discussing the whole world of pandemic and common weather-related experiences is an excellent way to find that common ground.

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Remote work and the lack of context around communication
Remote work and the lack of context around communication

Virtual communication often lacks the nonverbal clues we notice with in-person conversations.

To compensate, we often make assumptions or jump to conclusions that can cause harm to our work...

Virtual communication: how to avoid misunderstandings

Instead of acting on your assumptions, go to the facts. Understanding the individual styles of employees can also give interactions more context and help avoid misunderstandings.

  • Prioristizers are logical, analytical, and data-oriented people who focus on goals and outcomes. They don't like to engage in chitchat.
  • Planners thrive with structure, planning, and talking about the details. They often communicate in bullet points and numbers.
  • Arrangers are supportive, relationship-driven team members who work best when they form connections.
  • Visualizers are big-picture thinkers who want minimal details. They will often email at the last minute, and apologize for short deadlines.
Virtual work: adjust your communication and expectations

To avoid unnecessary conflict, it is essential to understand the nuances of colleagues and how they work.

Accept that others may not work and communicate the same way you do. If you see someone looking to the side during a video conference, instead of thinking they are not paying attention, understand that they may really be taking notes. Another person may want to spend time on a connection before they engage with the content.

Weak Words Used Often

Every word you use while working expresses something about your personal brand, your confidence, state of mind, authority and knowledge. The verbs that we put in sentences are key to our ima...

'Think'

We use "I think: often while at work, but it's a dysfunctional addition to a start of a sentence, that while ok to use occasionally in trivial situations, is to be avoided in meetings or one-on-ones. 

Try replacing it with "I'm confident".

'Need'

When we use "I need" at the start of a sentence it sounds like pleading rather than empowered. It makes us sound needy.

Swap "I need" with "Please" to sound polite and confident.

Why virtual meetings go bad
  • Attendees often multi-task and don't pay attention to the discussion.
  • Meeting organizers tend to be less careful with the purpose and design of the conversation.
  • Usual...
Run great virtual meetings
  • Use video, but also provide an audio dial-in-option,
  • Test the equipment you are going to use before the meeting.
  • Make sure people can see each other properly.
  • Set an agenda, set some rules and clearly outline the next steps.
  • Make sure presentations take very little time.
  • Set a facilitator and call on people individually to speak.
  • Capture feedback in real-time and tackle difficult issues.