Stop Using Time As A Productivity Measure
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Productivity does not come from sitting idle at the office for hours.
Employees who are able to manage their time well and have a great work-life balance are more productive and should be valued over a person spending a lot of time in office but achieving little.
Many managers and even entire organizations perceive employees who spend more time working at the desk, coming early and leaving late from work, as sincere, dependable and hard-working.
Managers expect workers to show their face in ‘work-mode’ at the desk, using the principle of hour-based productivity. This observational activity of managers ‘clocking’ their employee’s desk time, no matter what the level of productivity is, is called Passive Face-Time.
Fixing employee productivity in the industrial age, when most workers were handling machinery and it’s parts, was a tedious but doable process. The managers had to fix the people who were making mistakes or were inefficient through systematic management.
Today, in the age of software and intellectual property, when half of the workforce is made up of knowledge workers, the old practices are of no use.
Knowledge workers usually have to play 2 roles at the same time - the boss and the worker: They have to choose what their work is (boss-mode) and they have to do the actual work (work-mode), for example.
This situation has the potential to create conflict and lead to indecision about which role should have their attention at different times of the day.
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