Great problem solvers know the best results come from groups of open-minded people.

Your problem-solving team must be willing to get outside of the box and uncomfortable.

Instead of thinking of a cut-and-dry end goal to certain situations, creative people sit back and examine the problem in different ways before beginning to work.

If you find yourself stagnating by focusing on generic problems, try to re-conceptualize the problem by focusing on a more...

“What’s the real challenge here for you?”

When we jump into problem-solving before we have a complete understanding of the issue from the employee’s point of view, we tend to solve the part of the problem that we assume they are struggling with which may or may not...