Ideas from books, articles & podcasts.
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When dealing with difficult people, the amygdala in the brain, responsible for processing emotions, perceives them as a threat. This triggers the fight-or-flight response.
We either try to fight the behavior or flee from the situation without solving the problem. The inter...
“Never attribute to bad intentions that which is adequately explained by ignorance, incompetence, negligence, misunderstanding, laziness or other probable causes”
We are social creatures who desire validation. We feel good when others share our belief system. But we feel dejected when others do not value our inputs, crush our ideas, or ignore what we have to say.
These difficult people act in undesirable ways and give us permission to pass judgement...
We view the world and the people in it from a specific paradigm.
How we relate to someone is driven by our personality, expectations, background, and experience. Why we find someone difficult is then a very personal affair.
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Humans are social creatures, interdependent on one another. Socializing is at its core, a mental workout, and an essential part of brain development.
Being alone, one can start to lose the sense of who one is, as our identity requires a reflection from others to become real. Self-isol...
published 4 ideas
“Never attribute to malice that which is adequately explained by stupidity”
published 9 ideas
The product company partners with multiple teams, serve customers and end-users. As a result, disagreements are inevitable in a product manager's daily interactions.
Effective collaboration can't take place if we don't deal with the conflicts that arise. However, kn...
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