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The essential skill of listening

The essential skill of listening

Listening is essential if you want to have a meaningful exchange with another person.

When you listen in a way that the other person feels heard, they are more likely to relax, open up and share information with you.

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MORE IDEAS FROM THE SAME ARTICLE

Nonverbal attending means giving someone your full attention without speaking.

  • Keep your body open to the other person. Try to be relaxed, and lean forward a bit if you're sitting.
  • Maintain eye contact without looking like you are stari...

As you listen, questions will come up in your head. But asking questions can interrupt the other person's thinking and derail a conversation.

  • Always attend and reflect before you ask a question.
  • When you do ask a question to encourage dialogue, ...

Reflecting means repeating or rephrasing key content or meaning from the other person.

Instead of saying, "I hear you," summarise and paraphrase the content confirming that you heard them and that you accurately understood them. If you didn't quite understand wha...

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THE ART OF LISTENING

Listening is perhaps the most important and the most difficult part of having a healthy conversation. The main reason why most people struggle with being good listeners is because of their ego and impatience.

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We mistake listening as easy because it looks passive and instinctive, but in reality it’s hard work. Really listening (and not just appearing to listen) requires intense concentration and a good deal of mental energy.

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