- Listening is one of the most important but hardest skills to achieve. The stuff we want to say, our ego, and impatience get in the way of being a good listener.
- A simple trick to be an effective listener is to focus on listening actively with the intention to summarize what the other person is saying, instead of focusing on your upcoming reply.
If you summarize to the speaker what you have listened to, asking intelligent questions, it will create an extraordinary effect, as the other person will realize that you were genuinely listening.