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Th velvet hammer feedback formula
A feedback method focused on providing nonthreatening and open-minded feedback.
The formula goes: “Got a minute? Great. I need your help. I noticed that [problem behavior goes here.] (Pause) I was wondering what’s causing this problem (pause), because it cannot continue. What do you suggest we do?”
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"If you want to build a ship, don’t drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea." - The little Prince
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