The ratio between positive and negative feedback should be 5.6 (or nearly six positive comments for each negative one).
MORE IDEAS FROM THE ARTICLE
It must be related to genuine observations, that reflect back their effort, not ability. Praise the process, not the person.
Highlight aspects of someone’s performance that were under their control - their planning, their creative ideas, their dedication - over qualities they were born with.
By withholding the truth to protect someone’s feelings , even with the best intentions, you’re robbing them the opportunity to learn, grow and improve. And without this, they lose personal responsibility for their actions.
So show them you consider them an equal by being candid. Honesty and transparency are huge indicators of respect.
We intuitively understand the power of eye contact. It can say a thousand unspoken words. - from the stern look in your mother's face to the scrutinising gaze of the interviewer.
Highlights of what eye contact does: