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Negative vs. Positive Feedback
Positive feedback isn’t the best way to drive results and negative feedback isn’t actually all that bad:
- Any negative feedback should be clear and timely yet not so harsh as to be perceived as criticism.
- As for positive feedback, make sure that it doesn’t overshadow any key negative points that need to be addressed.
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For feedback to be effective...
- Be Specific;
- Be Immediate: you wait too long, it can have less impact and make it harder for the person to grasp exactly what needs changing;
- Tie Feedback to Goals: it gives the receiver a clear goal to work towards and reason why you’ve given them this f...
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Plussing
Is a way to provide feedback and critique without creating fear or negative feelings, branded by the animation studio Pixar.
Imagine an art director giving feedback to an animator on some sketches for Pixar’s next blockbuster movie and instead of saying something like “but the characters e...
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Strategic developmental feedback
Strategic developmental feedback requires careful thought and insightful construction, in order to help someone learn and improve. It should be:
- Big-picture focused
- Organizationally aligned: it should take into consideration the values of yo...
Positive Feedback Loops
Most of our plans of getting some discipline in our morning routine get hit by the truck of distraction and interruption. The mistake we make is that we plan something which is already set up for failure, leading to discouragement. If this happens constantly, it results in negative feedba...
Manager Tool’s Feedback Model
A simple template for giving effective feedback that ensures you’re hitting all the right points, that goes like this:
- Ask to give feedback.
- Tell them "You did X. It caused Y."
- If you’re giving positive feedback, say "Good job."
- If you’re gi...
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