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Authentic leaders have courageous conversations.
"Issues that aren’t talked out get acted out in snide remarks and innuendoes, higher absenteeism and turnover, and lower productivity and engagement. When you are discussing something sensitive, what is left unsaid is often what the conversation really needs to be about."
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SIMILAR ARTICLES & IDEAS:
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Key Ideas
Human beings love to gossip, chatter and jest, but some conversations can be stressful, confusing, and even embarrassing. To avoid conflicts and the avoidable pain it can bring, we tend to dodge a ...
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A gem statement is a statement that allows the opportunity to open up a new conversation with the hopes of compromisation and a solution.
This usually involves expressing your emotions with the main issue beneath all the surface anger or any other emotion being experienced while having a positive impact on the other.
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Let others to talk about themselves first. Then, you’ll be able to sell yourself more naturally.
If they are interested in what you have to offer, you can naturally transition into a p...
Ask at least one question before changing topic to show you’re engaged. Gathering details makes it more likely that you’ll be able to establish a connection with the other person or find a way you can lend a hand.
Take a look at the person’s LinkedIn or Twitter account to get an idea of his tone, interests, etc. You’re always at an advantage when you know more about a person. It will be easier to relate to him and you might avoid awkward conversations.