Authentic leaders have courageous conversations.

Constructive conflict can lead to positive growth and transformation, along with the capacity for understanding ourselves and the world around us. It is helpful to recognize the reasons why we wish to avoid conflict.

For example:

• I want to be liked by everyone.
• It's better not to rock the boat.
• I might strain the relationship.
• I don't know what to say or do.
• I would feel too awkward.

Conflict in leadership and life is unavoidable. Instead of seeing conflict as something to be avoided, see it as an opportunity to achieve greater levels of fulfilment.

• Take the time to really listen before you jump into the conversation.
• Pause before you speak. Instead of reacting instinctively, take a deep breath to realign yourself before responding.
• Press your internal "reset" button. Pause, take stock, breathe deeply, then determine the "right" next move.
• Change the way you view your world. Use your emotions as a gauge to help you understand when your needs are met, and when they are not.
• Clearly define your intentions. Being able to articulate your intentions effectually increase your chances of achieving what you want.
• Be mindful of body language. Over 90% of our communication with others is nonverbal.