The 3 Levels of Processing that inform the 3 Stages of Action - Deepstash
The 3 Levels of Processing that inform the 3 Stages of Action

The 3 Levels of Processing that inform the 3 Stages of Action

There are 3 levels of processing that inform the action a user does:

  • visceral (lowest level, correlated with calm and anxiety). Actions: perform and perceive.
  • behavioural (middle level, correlated with expectations and emotions). Actions: specify and interpret.
  • reflective (highest level, correlated with satisfaction). Actions: plan and compare.

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magdamihalache

User Researcher, passionate about behaviours and building the right products. I 'stash' about research, self-development and education.

The idea is part of this collection:

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