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Why Emotional Intelligence Is Indispensable For Leaders

Helpful Humor

A good joke or clever play on words can cheer up dismayed employees, win over skeptical customers and draw positive attention to your brand.

If you have emotional intelligence, it will be easier to tell what people will find funny. You can also determine in which situations humor will be appropriate, finding the proper balance between serious work and lightheartedness.

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Why Emotional Intelligence Is Indispensable For Leaders

Why Emotional Intelligence Is Indispensable For Leaders

https://www.forbes.com/sites/forbescoachescouncil/2017/10/30/why-emotional-intelligence-is-indispensable-for-leaders/#

forbes.com

5

Key Ideas

Acute Awareness

One of the defining features of emotional intelligence is the ability to comprehend the effects of your feelings.

This is crucial for making sound, objective decisions when your pride and self-esteem are at stake.

All leaders must face situations where their emotions make a decision seem better than it is.

Impact Interpretation

Emotional intelligence makes it easier to anticipate and respond to others' sentiments.

Bad news from work can shock or dismay your employees, while good news may make them unreasonably optimistic. Emotional intelligence means you can tell ahead of time how others will react and develop a strategy to keep them grounded.

Mental Health Management

Those with emotional intelligence have an easier time assessing the emotional and psychological state of their employees.

This makes it easier to determine if someone is suffering from: anxiey, depression, grief, trauma or eating disorders. By recognizing these states, you can provide them with the support and professional resources they need to recover.

Cultivated Communication

Leaders with emotional intelligence have an improved ability to gauge others' responses to their words and actions.

This makes it easier for you to tell if your employees really understand what you are saying or are confused but unwilling to say so. You can then refine your messages accordingly, developing reliable ways of communicating with everyone who works for you.

Helpful Humor

A good joke or clever play on words can cheer up dismayed employees, win over skeptical customers and draw positive attention to your brand.

If you have emotional intelligence, it will be easier to tell what people will find funny. You can also determine in which situations humor will be appropriate, finding the proper balance between serious work and lightheartedness.

SIMILAR ARTICLES & IDEAS:

Leaderships skills related to EQ
  • Working to inspire and motivate those around;
  • Focus on collaboration between team members, which creates synergy and a better experience for employees;
  • “Walking the talk,...
Emotional Intelligence Matters
EQ is not only the ability to identify and manage your own emotions, but it’s also the ability to recognize the emotions of others.
Manage your negative emotions
When you’re able to manage and reduce your negative emotions, you’re less likely to get overwhelmed. 

If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily. 

Be mindful of your vocabulary

Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them. 

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Using Emotion to Influence

Whether it is the public speeches of Martin Luther King Jr. or even Adolf Hitler, emotional intelligence is at play to persuade and influence the mass audience.

The world's most influential l...

Emotion Overshadows Content

When an emotionally charged speech is given, the people hearing it surprisingly do not give much attention to the content. They only seem to recall the raw emotional power and do not scrutinize the message that is conveyed.

The Dark Side of EI

People having psychopathic tendencies and self-serving purposes can use Emotional Intelligence (EI) as a weapon to manipulate others.

Example: Some office team members demean and embarrass their colleagues, using emotion to hurt their psyche.

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What Emotional Fitness is

It's the idea that in order to lead healthy, happy emotional lives we need consistent habits and exercises that support our mental health and wellbeing.

The Benefits of Emotional Fitness
  • Decreased stress: you learn to manage your triggers.
  • Better communication in relationships: it helps you to tolerate and manage difficult emotions and then find more productive ways to work through difficulties.
  • Decreased anxiety: you train your mind to stop fearing its own emotional reactions.
  • You stick with your goals: you learn to deal with emotions like anxiety, shame, regret.
  • Increased self-awareness: you learn to build a better relationship with your emotions.
Get to know your emotions
  • Emotional clarity: Taking the time to deliberately reflect on our emotions, to observe and label them.
  • Emotional myth-busting: Eliminating myths and misconceptions floating around people’s minds about emotions. 
  • Emotional tolerance: Learning to resist short-term gratification and instead invest in long-term values.

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Great Leaders

Knowledge, smarts and vision are characteristic of a great leader. Add to these the ability to identify and monitor emotions (your own and others) and to manage relationships. 

Qual...

Self-Awareness
  • Realistic self-confidence: You recognize your own abilities and shortcomings; you operate from competence and know when to rely on someone else.
  • Emotional insight: You are aware of your own feelings. You can identify the cause of the emotions to help you manage them.
Self-Management
  • Resilience: You know how to stay calm under pressure and can recover quickly from upsets. 
  • Emotional balance: You can control any distressful feelings without blowing up at people.
  • Self-motivation: You keep moving toward long-term goals despite setbacks.

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Emotional Intelligence( EQ/EI)

Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.

Benefits of a higher EQ
  • Ease in forming and maintaining interpersonal relationships and in ‘fitting in’ to group situations.
  • A better understanding one's own psychological state, which can include managing stress effectively and being less likely to suffer from depression.
IQ and EQ

There is no correlation between IQ and EQ scores.

IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ). 

You simply can’t predict emotional intelligence based on how smart someone is.

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Emotional Intelligence: The Assumptions
Emotional Intelligence: The Assumptions

Emotional Intelligence(EQ), or the ability to be able to identify and respond to the other person’s feelings is a soft-skill based on two flawed assumptions:

  1. It is ...
The Neuroscientific View Of Emotional Intelligence

A scientific way to define and understand emotional intelligence is to view your brain as a construction, an on-the-fly builder of thoughts, emotions, and perceptions.

The reflex-like emotional reactions are just the tip of the iceberg, and the brain is constantly shape-shifting itself and processing the sensory inputs that are received into useful predictions and actions.

Emotional Granularity: Becoming An Emotional Expert

If the brain has a large, flexible range of diverse emotions in any given situation, it’s emotional intelligence is wide-ranging and finely tailored. This ability of a flexible, emotion-rich brain is called granularity.

Real emotional intelligence means understanding that sometimes feelings and emotions cannot be distilled and expressed using a predefined slot. Emotional granularity is the coming-of-age of the decades old understanding of EQ, now evolved and unfolding its many facets.

The 4 core skills of emotional intelligene
The 4 core skills of emotional intelligene

Personal competence:

  • Self-Awareness: perceive your emotions and stay aware of them as they happen.
  • Self-Management: use awareness of your emotions ...
EQ and performance

Emotional intelligence is the strongest predictor of performance.

Your emotional intelligence is the foundation for a host of critical skills—it impacts most everything you do and say each day.

Use assertive communication

Assertive communication allows us to take responsibility for ourselves and our actions without judging or blaming other people.

Emotionally intelligent people know how to communicate ...

Respond instead of reacting

The emotionally intelligent person knows how to stay calm during stressful situations. 

They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.

Utilize active listening skills

Emotionally intelligent people make sure they understand what is being said before responding. 

They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.

7 more ideas

Emotional intelligence
Emotional intelligence

It's the ability to accurately perceive your own and others’ emotions, to understand the signals that emotions send about relationships, and to manage your own and others’ emot...

The 5 components of EI

  1. Self-Awareness: understanding of one’s emotions.
  2. Self-Regulation: it frees us from being prisoners of our feelings.
  3. Motivation: having an intrinsic desire to achieve things.
  4. Empathy: the ability to understand emotions of other people.
  5. Social Skill:  the ability to build rapport and manage relationships.

There are 3 types of empathy
  • Emotional empathy: “You feel awful? Then I feel awful too!”
  • Cognitive empathy: “I understand that you are feeling awful. That must suck.”
  • Compassion: “You feel awful? I feel for you. How can I help?”

Compassion is what we focus on for emotional intelligence.