Ideas from books, articles & podcasts.
One of the defining features of emotional intelligence is the ability to comprehend the effects of your feelings.
This is crucial for making sound, objective decisions when your pride and self-esteem are at stake.
All leaders must face situations where their emoti...
Emotional intelligence makes it easier to anticipate and respond to others' sentiments.
Bad news from work can shock or dismay your employees, while good news may make them unreasonably optimistic. Emotional intelligence means you can tell ahead of time how others will re...
Those with emotional intelligence have an easier time assessing the emotional and psychological state of their employees.
This makes it easier to determine if someone is suffering from: anxiey, depression, grief, trauma or eating disorders. By recognizing these states, yo...
Leaders with emotional intelligence have an improved ability to gauge others' responses to their words and actions.
This makes it easier for you to tell if your employees really understand what you are saying or are confused but unwilling to say so. You can then refine yo...
A good joke or clever play on words can cheer up dismayed employees, win over skeptical customers and draw positive attention to your brand.
If you have emotional intelligence, it will be easier to tell what people will find funny. You can also determine in which situatio...
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