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One of the defining features of emotional intelligence is the ability to comprehend the effects of your feelings.
This is crucial for making sound, objective decisions when your pride and self-esteem are at stake.
All leaders must face situations where their emotions make a decision seem better than it is.
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Emotional intelligence makes it easier to anticipate and respond to others' sentiments.
Bad news from work can shock or dismay your employees, while good news may make them unreasonably optimistic. Emotional intelligence means you can tell ahead of time how others will react and develop a strategy to keep them grounded.
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Those with emotional intelligence have an easier time assessing the emotional and psychological state of their employees.
This makes it easier to determine if someone is suffering from: anxiey, depression, grief, trauma or eating disorders. By recognizing these states, you can provide them with the support and professional resources they need to recover.
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Leaders with emotional intelligence have an improved ability to gauge others' responses to their words and actions.
This makes it easier for you to tell if your employees really understand what you are saying or are confused but unwilling to say so. You can then refine your messages accordingly, developing reliable ways of communicating with everyone who works for you.
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A good joke or clever play on words can cheer up dismayed employees, win over skeptical customers and draw positive attention to your brand.
If you have emotional intelligence, it will be easier to tell what people will find funny. You can also determine in which situations humor will be appropriate, finding the proper balance between serious work and lightheartedness.
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If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily.
Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.
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Whether it is the public speeches of Martin Luther King Jr. or even Adolf Hitler, emotional intelligence is at play to persuade and influence the mass audience.
The world's most influential l...
When an emotionally charged speech is given, the people hearing it surprisingly do not give much attention to the content. They only seem to recall the raw emotional power and do not scrutinize the message that is conveyed.
People having psychopathic tendencies and self-serving purposes can use Emotional Intelligence (EI) as a weapon to manipulate others.
Example: Some office team members demean and embarrass their colleagues, using emotion to hurt their psyche.