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Three Star Leadership | Wally Bock | Groupthink

Groupthink

Groupthink

A psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome. 

Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative viewpoints, by actively suppressing dissenting viewpoints, and by isolating themselves from outside influences.

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Three Star Leadership | Wally Bock | Groupthink

Three Star Leadership | Wally Bock | Groupthink

https://www.threestarleadership.com/decision-making/groupthink

threestarleadership.com

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Key Ideas

Warning signs of groupthink

  • We’ve always done it that way.”
  • “That’s the right way.”
  • “Everybody does it this way.”
  • “That’s standard practice.”

Not examining standard practices

A subtle form of groupthinking: When we don’t question a norm or standard practice, that’s lazy thinking. 

You can challenge everything you do, you just can’t challenge everything all at once. The whole idea of continuous improvement is based on always looking for ways to do things better. Continuously.

Stopping with the first workable solution

Another subtle form of groupthinking: When there’s a problem to solve and you call a meeting for example, the group wrestles with the problem and comes up with a workable solution. At that point most groups declare victory and adjourn. 

That’s a mistake and an opportunity missed.

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