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Three Star Leadership | Wally Bock | Groupthink
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Warning signs of groupthink
- We’ve always done it that way.”
- “That’s the right way.”
- “Everybody does it this way.”
- “That’s standard practice.”
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Not examining standard practices
A subtle form of groupthinking: When we don’t question a norm or standard practice, that’s lazy thinking.
You can challenge everything you do, you just can’t challenge everything all at once. The whole idea of continuous improvement is based on always looking for ways to do things better. Continuously.
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Stopping with the first workable solution
Another subtle form of groupthinking: When there’s a problem to solve and you call a meeting for example, the group wrestles with the problem and comes up with a workable solution. At that point most groups declare victory and adjourn.
That’s a mistake and an opportunity missed.
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Groupthink
A psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome.
Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative viewpoints, by actively suppressing dissenting viewpoints, and by isolating themselves from outside influences.
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Key Ideas
Choose your priorities
- You can have too many important things. If a thing is important, start the day with it.
- Pick measurable behaviors that drive important results. Then, keep records so you have a full ...
Concentrate
Block uninterrupted time to work for the important things, remove distractions and don't multitask.
Unimportant stuff
Get used to saying no to good ideas and possibilities that distract you from the most important things and that don't serve your purpose.
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The Limits of Objectivity
If you think you're really objective, you're wrong. We all like to think we are objective, but the reality is we all have biases that interfere with our ability to evaluate a situation accurately.
Find Your Weak Spots
We leave clues when we're less objective.
If you're getting irritated or highly emotional about a topic, you're probably not thinking rationally or objectively. You might be emotionally invested in the subject or hold particular beliefs that prevent you from looking at other viewpoints.
Seek Out Different Opinions
The best way to become more objective is to broaden the input you're receiving.
Build a network of people you respect who holds different viewpoints from your own. Seek out their opinions on various matters.
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Safety Behaviors May Not Be Helpful
Safety behaviours can be damaging as they play a critical role in the maintenance of anxiety. We rely on crutches to get us through low-risk situations and then believe that the crutches were the r...
Exposure Therapy
The treatment for anxiety disorders involves intentionally approaching the feared situation without the safety behaviours.
It teaches us that anxiety does not last indefinitely but wanes over time. The urge to use the safety behaviors also decrease. We learn that our feared outcomes are unlikely to happen or that we can tolerate this uncertainty.
Slowly decrease safety behaviors
It is argued that safety behaviors need to be gradually reduced over time and not be eliminated all at once.
A study suggests that people may benefit from exposure therapy even if they do not eliminate all their safety behaviours at once. Continued use of unnecessary aids may prevent individuals from learning that they don't have to rely on safety behaviors.